Privacy Policy

Last Updated: October 31, 2026

Plastic Furniture To Go is operated by Casual Plastic LLC. This policy explains how we collect, use, and protect information when you visit our website, contact us, create an account, sign up for updates, or place an order.

Information We Collect

We may collect your name, billing and shipping addresses, email address, telephone number, account details, order information, product selections, and messages you send us. Payment providers process payment-card details; we do not store complete card numbers on this website.

We also receive routine technical information such as your IP address, browser, device, pages viewed, referring page, cookies, and similar data needed to operate, secure, and improve the website.

Cookies

Cookies support the shopping cart, checkout, account login, security, preferences, and site performance. Analytics or advertising cookies may also be used when those services are enabled. You can control cookies through your browser, although blocking essential cookies may prevent checkout or account features from working.

We use Microsoft Clarity to understand how visitors use the website, through heatmaps and recordings of clicks, scrolling and page views. Text you type, including checkout and payment details, is masked and not recorded. Microsoft processes this data under its privacy statement.

Phone Calls

Calls to the phone numbers on our website are answered by a virtual assistant (an automated AI receptionist), which tells you at the start of the call that it is a virtual assistant and that the call may be recorded. We record these calls and keep the recording, a transcript and a summary of the call, along with your phone number and any details you give us, such as your name, email address and the reason for your call, so our team can follow up and improve our service.

The phone number shown on our website can change from visit to visit. We use call-tracking numbers to learn which pages and ads lead to calls, so a call to one of these numbers is connected to the pages viewed during that visit.

Advertising and Measurement

We use analytics and advertising services, including Google Analytics, Google Ads, Microsoft Advertising, Meta (Facebook and Instagram), Pinterest and OpenAI (ChatGPT ads). They may use cookies, pixels or similar technologies to measure visits, to tell us whether an ad led to a purchase, form submission or call, and to show our ads to people who have visited our website. Meta may receive these details both from your browser and from our website’s server.

When you place an order, send us a contact form, or call us and ask to be contacted, we may share your email address, phone number and name with OpenAI in hashed form (converted into a code that does not show the original details), together with technical details such as your IP address, browser type and the ad click identifier from your visit, so OpenAI can report whether one of our ads led to that action. We do not share payment-card details with advertising partners.

Customer Reviews

After an order, you may be offered an optional survey from Google Customer Reviews. If you choose to take part, Google receives your email address, order number, delivery country and estimated delivery date so it can send you the survey.

How We Use Information

We use information to process and deliver orders, calculate shipping and tax, provide customer service, send transactional messages, prevent fraud and abuse, maintain our records, comply with law, and improve our products and website.

Service Providers

We share only the information reasonably needed with providers that support hosting, website operation, payment processing, tax calculation, shipping, email delivery, call tracking and phone answering, fraud prevention, and professional services. Those providers handle information under their own terms and privacy obligations.

Your Choices

You may ask to review, correct, or delete personal information we control, subject to records we must keep for legal, tax, fraud-prevention, or transaction purposes. You may unsubscribe from promotional email using the link in the message. Transactional order messages may still be sent. You can limit analytics and advertising cookies through your browser settings.

Security, Retention, and Updates

We use reasonable administrative and technical safeguards, but no internet transmission is guaranteed to be completely secure. We retain information only as long as reasonably needed for the purposes described above. We may update this policy and will post the current date on this page.

Contact

For privacy questions or requests, please use our Contact page.